When you call to make a reservation, please have a paper, pencil and the following information available:

  • Your first and last name.
  • Your TriCounty Link ADA eligibility service ID number.
  • The date of your requested trip.
  • Your preferred pick-up and return times within the existing schedules.
  • Your origin and destination addresses, and phone numbers at those locations (including building name and specific drop-off and pick-up information).
  • If you are traveling with an attendant, companion (including children) or a service animal.
  • If you or anyone accompanying you will be traveling using a wheelchair,scooter or other equipment.
  • Any other information the driver should know to help you travel.